PromoGenAI

Fair Use Policy

Last Updated: August 9, 2025


Introduction

This Fair Use Policy (the “Policy”) defines the rules for acceptable use of the Services provided by PromoGenAI (“we”, “our”, or “us”). Our platform uses proprietary AI technology to empower users to generate engaging, UGC-style video content.


This Policy is designed to protect the integrity and stability of our platform, ensure equitable access for all users, prevent abuse, and uphold high ethical and legal standards for AI-generated media. By using our Services, you agree to abide by this Policy in addition to our Terms and Conditions and Privacy Policy.


Fair Resource Allocation

Our AI generation platform relies on significant computational resources. To ensure a high-quality, stable experience for all users, we must manage these resources fairly.

While we strive to provide a fast and responsive service, we reserve the right to implement reasonable limits on usage that we deem excessive or abusive. This may include, but is not limited to:

  • Limiting the number of concurrent video generation jobs.
  • Throttling generation speed for users consuming a disproportionate amount of resources.
  • Placing daily or monthly limits on the number of videos that can be generated, depending on your subscription tier.

Using automation, scripts, or multiple accounts to circumvent these limits is strictly prohibited and will be considered a violation of this Policy.


Responsibility for User-Provided Content (Inputs)

You are solely and fully responsible for the legality, accuracy, and licensing of all content you provide as input to our Services. This includes, but is not limited to:

  • Text prompts, scripts, and storyboards.
  • Uploaded assets such as logos, images, brand guidelines, or product photos.
  • Any instructions or data provided to guide the AI.

By submitting content to PromoGenAI, you confirm and warrant that you own the intellectual property rights to the content or have secured all necessary licenses, permissions, and consents to use it in this manner.


Prohibited Content and Activities

The use of PromoGenAI to create, promote, or distribute any of the following types of content is strictly forbidden:

  • Sexually Explicit Material: Content that is pornographic, sexually explicit, or of a lewd nature.
  • Hate Speech and Harassment: Content that attacks, demeans, or incites hatred against individuals or groups based on race, ethnicity, religion, disability, gender, sexual orientation, or any other protected characteristic.
  • Illegal Activities and Regulated Goods: Content that promotes illegal acts, substances, or the sale of regulated goods like firearms, drugs, or gambling.
  • Deception and Disinformation: Content intended to spread verifiably false information that could cause significant harm, promote scams, or engage in fraudulent activities.
  • Harmful or Violent Content: Content that depicts or encourages self-harm, extreme violence, or cruelty.
  • Intellectual Property Infringement: Creating content that you know or should know infringes upon a third party's copyright, trademark, or patent.

Responsible and Ethical AI Use

Given the power of generative AI, you must use our Services responsibly. The following activities are strictly prohibited:

  • Deceptive Impersonation: Creating content that impersonates a real person without their explicit consent.
  • Fabricated Testimonials: Generating videos that present AI-generated characters as real customers giving genuine testimonials, with the intent to mislead viewers.
  • Concealing AI Origin: Deceptively presenting AI-generated content as being genuinely created by a human where such disclosure is necessary to avoid misleading the public.
  • Violating Platform Rules: Creating advertising or other content that you know violates the terms of service of the platform where it will be published (e.g., Meta, TikTok, Google).

We strongly encourage transparency and recommend adding appropriate disclosures (e.g., "#AIgenerated") to your content where it could otherwise be misinterpreted.


AI Output Disclaimer

While our AI is powerful, it is not infallible. As a user, you acknowledge that:

  1. PromoGenAI does not guarantee the factual accuracy or uniqueness of any AI-generated video. You are responsible for reviewing and fact-checking all generated content before publishing or using it for any purpose.
  2. AI-generated content should not be used as a substitute for professional legal, financial, or medical advice.

Enforcement and Violations

We reserve the right to investigate any suspected violation of this Policy. Violations may result in one or more of the following actions, at our sole discretion:

  1. A formal warning.
  2. Temporary suspension of your account access.
  3. Permanent termination of your account and access to the Services.
  4. Termination of your subscription without a refund.
  5. Reporting the activity and your details to the relevant law enforcement or regulatory authorities.

Policy Changes

We may update this Fair Use Policy at any time to address new technologies, uses, or legal requirements. We will notify you of significant changes via your registered email or an in-platform notice. Your continued use of the Services after a revision constitutes your acceptance of the updated Policy.


Contact Information

If you have questions about this Policy or wish to report a violation, please contact us at, [email protected]